We are currently seeing extremely high parcel volumes throughout our network. Our operational colleagues are working tirelessly to ensure that our service levels remain high and that services are not disrupted whilst ensuring that we comply with social distancing policies throughout our operation and warehouses.
While we work to keep everyone safe, we are continually reviewing our operational processes. We will continue collecting and delivering parcels for our customers but there may be disruptions to some services under the current conditions.
We ask for your patience at this time when contacting our support teams as we are receiving high levels of queries. Our teams are working to answer queries as quickly as possible and we apologise for any waiting time.